DBD Electric (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://dbdelectric.com/, book our electrical services, or contact us.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our website or services.
We may collect personal and non-personal information when you interact with our website, request a service, or communicate with us.
Contact Information: Full name, phone number (e.g., (844) 791-8670), email address (info@dbdelectric.com), and physical service address.
Service Details: Information regarding your residential or commercial electrical needs (e.g., emergency repairs, panel upgrades, EV charger installation, smart home setups).
Communications: Records and copies of correspondence if you contact us via email, phone, or our website booking/contact forms.
When you navigate our website, certain technical information is collected automatically through cookies, server logs, and tracking technologies:
Device & Connection Data: IP address, browser type and version, operating system, device type, and referral URLs.
Usage Data: Pages visited, time spent on pages, links clicked, and the dates and times of your visits.
We use the information we collect for various business purposes, including:
Providing Services: To schedule, manage, and dispatch certified electricians to your location to perform requested electrical services.
Customer Support: To respond to your inquiries, bookings, feedback, and customer service requests via phone or email (info@dbdelectric.com).
Website Improvement: To monitor and analyze website traffic, trends, and user behavior to improve site performance and user experience.
Administrative Communications: To send you service confirmations, reminders, invoices, and updates regarding your appointments.
Marketing & Promotions: With your consent (where required by law), to send periodic updates, special offers, or informational resources related to electrical safety and maintenance.
We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following circumstances:
Service Providers & Contractors: We may share information with trusted third-party vendors, local technicians, and platform providers who assist us in operating our website, conducting our business, or servicing our customers (subject to strict confidentiality obligations).
Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, safety, or property, or the safety of our customers and others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Our website may use “cookies” and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some portions of our website may not function properly.
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately at info@dbdelectric.com, and we will take steps to remove such information.
Depending on your location, you may have certain rights regarding your personal information, such as:
Access & Update: Requesting access to or correction of the personal information we hold about you.
Opting Out: Opting out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please reach out to us using the contact details provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Company Name: DBD Electric
Email: info@dbdelectric.com
Website: https://dbdelectric.com/
Phone: (123) 456-7890